Responsibilities:

• Lead business requirements sessions with clients
• Analyze and translate business requirements into functional and design specifications
• Conduct functional fit/gap analysis between business requirement and product/system
• Create and review functional documentations such as requirements definition, functional specs, design specs, test plan and scripts etc
• Perform Dynamics AX configuration and customization during presales and implementation phases
• Experience and ability to present and demo solutions according to customers’ requirements
• Conduct product training and workshops
• Advise clients on the capabilities and limitations for out of the box functionality and custom development
• Conduct UAT session with clients
• Bridge communication between business and technical people
• Implement best practices, standards and procedures including quality and delivery methodologies

Requirements:

• Candidate must possess at least a Bachelor’s Degree from a reputable university majoring in IT, Computer Science or equivalent
• At least 3 years working experience in the IT industry as a Consultant/Business Analyst with strong demonstrated consulting and client-facing skills.
• At least 2 years of relevant working experience with Dynamics AX Finance. Knowledge in AX Logistics will be an added advantage.
• Successfully delivered minimum 2 full cycle of Dynamics AX implementations
• Strong knowledge of Dynamics AX concepts (i.e. Configuration, Customization, Integration etc)

• Knowledge in Dynamics CRM will be an added advantage.

• Strong analytical and problem solving skills
• Strong oral and written English communication skills.
• Strong interpersonal and presentation skills.
• Willing to travel locally and overseas.
• Attractive salary, THR, insurance package for self & family, project bonuses and travel allowances
• Work location is in Jakarta Barat

We currently have opening for this position that will give a chance to work in an exciting support position. The candidates will be required to be user facing as well as supporting the Dynamics CRM system. The role is challenging whilst offering the candidates a platform to develop and build his/her skills. The candidates will get exposure to a number of the latest technologies including Dynamics 365.

Technosoft provides continuous training, opportunity’s to do certifications and excellent progression ladder for its employees to move into Consultants or Developers roles when they are ready to step up.

Core duties and responsibilities include the following (other duties may be assigned):

• Provide helpdesk services to our customers
• Manage and progress customers support emails and calls
• Document problems and activity and solution for each case
• Communicate the status of issues to customers and to the CRM team
• Identify high priority customer issues and escalate to appropriate team members, including management
• Work with  customers and other team members to investigate, test and develop solutions and workarounds to resolve customer issues/requests
• Perform in-depth analysis of CRM user issues to determine causes and solutions
• Gain an understanding of the underlying business, data and processes sufficient to provide expert advice to users in the use of Dynamics CRM
• Work with customers, development, support and other members of the team to investigate, test and develop solutions and workarounds to resolve customer issues/ requests
• Participate in the delivery of changes within an agile development environment in collaboration with business analysts, developers and users

Qualifications:

• Candidate must possess at least Bachelor’s Degree from reputable university majoring Computer Science/Information Technology or equivalent
• Proficiency in Dynamics CRM 2011 or later is an advantage
• At least 2 years working experience in the related field
• Understanding of functional customizations and configurations of Microsoft Dynamics CRM
• Proficiency in SQL server and ability to write SQL queries, SQL Reporting Service (SSRS)
• Proficiency in C#, ASP.Net and Java Script
• Proficiency in Mobile Development is an advantage
• Strong verbal and written communication
• Strong support desk experience including call logging and SLA compliance
• Excellent skills in a leading CRM application, with strong emphasis on relational database structures
• Good network infrastructure knowledge is an advantage
• Attractive salary, THR, Insurance package for self and family, project bonuses, and travel allowance.

Requirement:

• Candidate must possess at least a Bachelor’s Degree, Computer Science/Information Technology or equivalent.
• Having 2 – 3 years experiences.
• Good at  Javascript, HTML5, CSS and expert in mobile hybrid framework such as Cordova, Iconic, phone gap, Mobile Angular UI.
• Good in communicate and work well within a team
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system.

Job Description:

• Build reusable code and libraries for future use.
• Delivering a complete front-end application.
• Ensuring high performance on mobile and desktop.
• Creating custom, general use modules and components which extend the elements and modules of core Angular.
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS.
• Creating self-contained, reusable, and testable modules and components.
• Work in team with back end developers and designers for UI/UX
• Have experience in creating API/Webservice

Preferable:

• Experienced with responsive web development.
• Experienced with agile software development.
• Experience with Git or other similar version control systems.

Main Responsibilities:

• Maintain a close productive relationship with existing key accounts and develop new accounts to achieve sales target for a major market segment
• Work closely with support and product team to ensure our solutions offerings meet customer needs 
• Bridge the gap between customer and internal support when there are cases to be resolved
• Provide professional after-sales support to enhance the customer’s needs including quotation for maintenance and enhancement  
• Organize events related to existing customers

Requirements:

• Good personality
• Minimum D3 in Informatics, Marketing, or Economic
• Experience as IT Sales especially in ERP or IT Solutions is a must
• Able to work independently and perform under pressure
• Strong communication and negotiation skill
• Excellent presentation skill

Main Responsibilities:

• Lead business requirements sessions with clients 
• Analyze and translate business requirements into functional and design specifications
• Conduct functional fit/gap analysis between business requirement and product/system
• Create and review functional documentations such as requirements definition, functional specs, design specs, test plan and scripts etc
• Perform Dynamics CRM configuration and customization during presales and implementation phases
• Experience and ability to present and demo solutions per customers’ requirements
• Conduct UAT session with clients, product training and workshops
• Advise clients on the capabilities and limitations for out of the box functionality and custom development
• Bridge communication between business and technical people
• Implement best practices, standards and procedures including quality and delivery methodologies

Requirements: 

• Candidate must possess at least a Bachelor’s Degree from a reputable university majoring in Computer Science/Information Technology, Business Management or equivalent 
• At least 3 years working experience in the IT industry as a Consultant/Business Analyst with strong demonstrated consulting and client-facing skills. 
• At least 2 years of relevant working experience with Dynamics CRM. Knowledge in Dynamics AX will be an added advantage. 
• Successfully delivered minimum 2 full cycle of IT implementations
• Strong analytical and problem solving skills
• Strong oral and written English communication skills.
• Strong interpersonal and presentation skills.
• Willing to travel locally and overseas.

Main Responsibilities:

• Support HR and GA duties and responsibilities
• Handle purchasing request as well as coordinating maintenance

Requirements:

• Strong computer application background and administrative skills
• Candidate must possess at least D3/Bachelor’s Degree in Psychology, Human Resource Management, or equivalent
• A good understanding of employment and government regulation related to company
• Able to manage multiple tasks and prioritize work in fast paced environment
• Strong interest to keep innovating process to achieve effectiveness
• Good communication and interpersonal skills in English and Bahasa
• Attractive salary and bonus

Requirements:

• Minimum S1 Accounting from reputable university with IPK 3.0 or above
• Good knowledge of accounting software
• Good knowledge of monthly, yearly tax and any government agencies reporting Good knowledge of preparation of monthly and annual Financial statements as well as the analysis
• Good Communication in English in writing – a must
• Good attention to details, hardworking, highly motivated, able to work under pressure with minimum supervision and team work
• Strong planning, analytical, interpersonal and organization skills
• Willing to be placed at JAKARTA BARAT