CUSTOMER INSIGHTS

Customer data is scattered across multiple systems because customers interact with organizations across many channels. Organizations that can unify the customer data gain a significant advantage in understanding their customers. Customer Insights reduces the complexity and cost of bringing together disparate customer data with prebuilt connectors and intelligent identity resolution.

Benefits

• Get a holistic view of customers – Bring data from all sources together to gain a single view of contacts or accounts
• Unlock insights and take action – Empower LOB professionals to intelligently personalize digital and 1:1 interactions with contextual insights
• Adapt and extend – Get started quickly with a prebuilt solution that’s also fully extensible and customizable with Power Platform & Azure
• Reply on a productive and trusted platform – Invest with confidence in a solution that is compliant by design and let’s you maintain control of your customer data